Shipping policy
Shipping Policy — Crimson Petals Boutique
Thank you for supporting our small, artisan business. We take great care in preparing and packaging every order.
Processing Time Orders are processed within 3–5 business days of purchase. We ship Monday through Friday and on Saturdays. Orders are not processed on Sundays or federal holidays.
Shipping Rates Shipping costs are calculated at checkout based on your order's weight and destination.
Shipping Methods & Estimated Delivery Times We ship exclusively via USPS within the United States. Estimated delivery times begin after your order has been processed and shipped:
- USPS Ground Advantage — 2–5 business days
- USPS Priority Mail — 1–3 business days
- USPS Priority Mail Express — 1–2 business days
Please note that delivery times are estimates provided by USPS and are not guaranteed.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the USPS website.
Lost or Delayed Packages If your order appears delayed or lost, please contact us at LuluCruzag@gmail.com with your order number. We will investigate with USPS on your behalf and work to resolve the issue as quickly as possible.
Please note that once a package has been handed off to USPS, Crimson Petals Boutique is not responsible for carrier delays, lost packages, or delivery issues caused by incorrect shipping addresses provided at checkout.
Incorrect Shipping Address Please double-check your shipping address before completing your order. We are unable to make address changes once an order has been processed. If a package is returned to us due to an incorrect address, the customer will be responsible for the cost of reshipping.
Layaway Orders For orders placed through our Lay-Buy installment option, processing and shipping will begin within 3–5 business days of the final installment payment being received. For full details, please review our Lay-Buy Terms & Conditions.